Review of Inspections

The Tenant Services Authority (TSA) and the Audit Commission today signalled a fundamental review of the approach to inspections to better target landlords with performance challenges and where tenants may be getting unsatisfactory services from their landlord.

The TSA, as the social housing regulator, commissions the Audit Commission to carry out inspections of the services that housing associations provide to their tenants such as repairs, gas safety, tenant involvement and estate management. From 1 April 2010 this will also cover local authorities.

For further information please visit the TSA website, www.tenantservicesauthority.org

The Tenant Services Authority (TSA) have launched a new regulatory framework for social housing in England

The Tenant Services Authority (TSA) have launched a new regulatory framework for social housing in England , this new approach to regulation will see greater emphasis placed on the relationship between landlords and their tenants at the local level - one where tenants are at the heart of shaping, influencing and monitoring the services they receive.

For further information on this and links to more information, please visit the TSA website by clicking on this link.

16 November 2009

The Guide TMO Network

What is the Guide TMO Network?
Guide TMOs are established organisations who are helping to promote the concept of tenant controlled housing amongst council and housing association tenants. They can offer guidance to tenants’ groups that are exploring or developing a TMO approach. They will help to show people what TMOs are all about – including the possible
difficulties, opportunities and challenges.

The services offered by a Guide TMO may include:
Hosting study visits
Providing advice
Providing templates and model documents
Offering shadowing opportunities
Mentoring / coaching
Offering support at events designed to engage local residents
Contributing to training events and workshops

If you have any queries or would like further information about the Guide TMO Network please email guide@nftmo.com or ring Fiona Parker on 020 8993 2740.

A pioneering service allowing social landlords to show just how effective they are in tackling anti-social behaviour has been launched by HouseMark and the Social Landlords Crime and Nuisance Group.

To find out more and read the full article, visit the HouseMark website by clicking on this link.

October 2009