InSTEP provides a number of information guides to help you, which cover all sorts of subjects relating to tenant participation.

To download your free copy now just click on the title

Allocations and Lettings Explains how social housing is allocated, looking at traditional “allocation systems” and the newer “choice-based” lettings systems.
An Introduction to Local Authority Finance Explains how local authorities with housing stock account for their spending and income.
Anti Social Behaviour This guide looks at ways of tackling and preventing anti social behaviour as well as Government initiatives and new laws.
Being A Representative Explores the different roles representatives play, what’s involved in being a good rep and some common pitfalls to avoid.
Campaigning Explain s the purpose of campaigning, how you can have a valuable effect on the community building and some of the common pitfalls to avoid.
Cave Review This is a summary of what the Cave Review says and Government’s initial reaction to it.
Codes of Conduct for Tenants' and Residents' Groups Explains what a code of conduct is, why tenants’ and residents’ groups should have one and what the code of conduct should contain.
Community Newsletters This guide looks at the reason to use newsletters, how to create a successful newsletter and common problems.
Energy EfficiencyExplains why we should use energy efficiently, showing how we can save money, help preserve the environment and keep our homes healthy.
Equality and Diversity - A Guide for Tenants' Associations  Looks at the main strands to equality and diversity, what equality of opportunity means in practice and the steps that tenants’ associations should take to ensure everyone in their community is able to participate and feel included.
Focus Groups This guide looks at what focus groups are, what they are best used for and how to set up and run a focus group.
Fundraising  This guide is designed to help you raise money and gives advice on where to get help, planning how to raise money, including tips on applying for funding and money making suggestions.
Hills Report on Social Housing This is a summary of the Hills Report, it outlines the main findings and recommendations of the report.
Improving Housing Services Explains the Government’s approach to improving housing services, who is responsible for overseeing housing services performance and how tenants can get involved.
Setting up a Tenants' and Residents' AssociationExplains what a tenants’ and residents’ association is, what it can achieve and how to go about setting one up.
Tenant Involvement and Participation  This guide looks at the background of tenant   involvement, what it is, the benefits of involving tenants and the different opportunities for tenants to participate and get involved.
Tenants on Housing Association Boards This guide explains what housing association boards do and the role that tenants can play as members.
Tenants' Reading Panel  - Explains what a reading panel does and why its work is important.