Information Service

Tribal Group plc
Housing CorporationCommunity Local Government

Information service

The Tenant Empowerment Programme funds InSTEP to provide a free helpline and information service.

The service can provide tenants of social housing with information on things such as:

  • how tenant groups organise themselves
  • what tenant representatives do
  • how to get involved in housing management, repairs and redevelopment.


InSTEP also produces free information guides which give information on particular issues, such as how to set up a tenant group and anti social behaviour.
Click Here to download these free of charge.

If you would like to request copies to be posted to you, you can call our freephone on 0500 844 111, or e-mail
info.instep@tribalgroup.co.uk.