InSTEP provides information and training services to tenants in social housing.  InSTEP is a national service which offers a number of services to help tenants and landlords to work together, to inform and empower residents and to encourage tenant participation.

We offer a variety of services including:

• a free telephone helpline service 0500 844 111

• free information on tenant participation and housing

• training for tenants 

• conferences to promote participation

• up to date housing news